Read what some of our satisfied insurance clients have to say! If you’d like to provide your feedback, please submit your online review.
- RGRoanoke, VACustomer since Jul 2022
“The Brogan Insurance team was quick to respond to us when we needed to find another insurance company. They answered all of my questions and also followed back up with me to let me know that everything was in the works and not to worry. They were extremely kind and most importantly treated us like we mattered and were not just another policy.”
- DBRoanoke, VACustomer since Oct 2022
“Very helpful. Cost lower then my other insurance. Good communication. Took care of everything. ”
- SSSarasota, FLCustomer since Feb 2018
“Responsive
Informative
Patient” - AGSalem, VACustomer since Apr 2009
“I love the personal touch. The agents know me and care about me. Brogan obviously takes customer service seriously. ”
- JFRoanoke, VACustomer since Jun 2022
“Patience. Thorough information. ”
- RBRay B., Roanoke, VACustomer since Mar 2003
“You all have always met our needs”
- JDSalem, VACustomer since Sep 2018
“customer service is always great when i call, very helpful and patient when answering the many questions that i have usually”
- AMMechanicsville, VACustomer since Feb 1988
“I have always gotten exceptional service that in the end saved me money. ”
- AJAnnalee J., Roanoke, VACustomer since Sep 2003
“Always prompt and willing to answer questions that I have about my policy. Always pleasant to work with!!”
- RDRobert D., Fincastle, VACustomer since Dec 2004
“Always followed up quickly”
- GEGordon E., Hardy, VACustomer since Aug 2018
“Mary, You’ve assisted us navigate the difficulties of insuring vintage automobiles and have consistently provided what we needed in this changing world of collectables.”
- EMEdward M., Roanoke, VACustomer since May 2000
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Preface: Generally, I do not participate in surveys. This one is a well-deserved exception.Brogan delivers unexpectedly good coverage at very reasonable price under uncontrollably difficult circumstances.
Communication between each team member is excellent. From our side, it’s a pleasure doing business.
During my own 40 years of coverage responsibility, experiencing industry and broker changes, measuring performance of people etc., this agency is truly excellent and is Highly Recommended.” - ACRoanoke, VACustomer since Nov 2017
“The customer service is great and the staff is friendly and accommodating. ”
- JCJay C., Salem, VACustomer since May 2012
“You are always quick to respond when I have question.”
- JJSalem, VACustomer since Apr 2016
“You have always been there when I’ve needed you, and take the time to review my policies each year to make sure I have the right coverage!”